A. Yes, the address book feature should work with this service, on all phones. To use it you will need to program a separate entry for each destination number you would like to call. Each entry will include the local access number for the city you are making the call from, a pause, you 4 digit authentication code, a pause and 1/011 + the area code and destination number of the person you are calling.
For example, if you are making a call from Toronto, your entry will look like this: 416-642-8023-Pause-4 digit code-Pause-1-514-555-1234. If you are unsure of how to program pauses into your phone, please refer to your phone manual. Please note that each phone is different and some phones may not have this feature or it may be referred to under a different name, for example, space or link mark. To confirm that you have programmed the access number and pauses correctly, you should hear the following message prior to your call going through: "For this destination you have X minutes remaining." If you are unable to use your address book with this service, you will always have the option to enter each number manually for all calls.